For mortgage and protection advisers

Mortgage CRM for brokers and advisers

Mortgage CRM software built specifically for mortgage and protection cases. Pipeline, branded client portal, document gathering, e-signatures, renewal tracking, and an FCA audit trail, all in one place.

Cancel any time · No setup fees · GDPR compliant

app.cleera.co.uk/cases
Cases · Pipeline24 active
Fact Find · 1
Harrington, James
CLR-1842
Purchase
Active£450k
Research · 2
Chen, Priya
CLR-2091
Remortgage
Active£285k
Application · 1
Walsh, Tom
CLR-1768
Purchase
Active£520k
Priority action inbox3
Harrington · CLR-1842
2 overdue forms
URGENT
Chen · CLR-2091
ID document pending
HIGH
Walsh · CLR-1768
Awaiting signature
MEDIUM

Who this is for

Built for firms of one, and firms of twenty

For a sole trader or a 2–10 adviser firm, Cleera is the default choice. Appointed representatives use it alongside a network system, not instead of one.

Sole trader

Running cases on your own, still want an FCA-ready audit trail without the overhead of enterprise software.

2–10 adviser firm

A growing team that needs one shared pipeline, not five advisers working from different spreadsheets.

DA or AR alongside a network

Cleera is a mortgage and protection CRM and platform for intermediaries that sits alongside your sourcing tool and network CRM. It is not a sourcing engine, and it does not replace them.

Pipeline and action inbox

Track every mortgage case from initial enquiry and digital fact-find through to completion. Switch between Kanban board and list view.

Full case pipeline, your stages
Priority inbox, sorted by urgency
Multi-applicant and limited company support
Rename, reorder, or run separate stages for mortgage and protection

Client portal and documents

A branded mortgage client portal for secure upload, e-signatures, and live case tracking, so clients stop emailing payslips.

Secure document upload
E-signatures built in
Live case tracking for clients, no status-check calls
AI reads uploaded payslips and bank statements, flags anything to check

Compliance audit trail

Every file note, message, and document is logged automatically to an FCA-compliant audit trail. It's what makes Cleera an FCA compliant mortgage CRM from day one.

Automatic audit trail
AI risk flags on every case
Consumer Duty-ready case records
Suitability letters drafted from case data, sent for e-signature

Protection cases

Run protection alongside your mortgage pipeline in one client record, so you're not running separate protection adviser software for half your book.

Linked mortgage and protection cases
Income protection and CIC tracking
One client record across both
Commission tracking, ERC schedule, and placement status on the case

AI and automation built into the case, not bolted on

As a mortgage adviser CRM, it works from what’s actually on the case, not generic guidance, and it doesn’t stop at suggestions.

Risk flags on every case

High LTV, adverse credit, chain risk: flagged automatically, before they become a problem at application.

A first read on every document

Payslips, bank statements, and ID get an instant check on upload, before you do.

A case assistant that's read the file

Ask what's outstanding or what looks unusual. It answers from this case, not generic guidance.

An agent that acts on approval

It proposes the next step, request a document, update the stage, message the client, and one approval carries it out.

Get back in front of the client before their lender does

Most remortgage clients hear from their lender before they hear from their broker. Cleera works the relationship automatically in between, so it’s your call they get first, not a switching offer from someone else.

A renewal reminder is created automatically the moment a case completes
Check-in tasks land on your list at six weeks and six months, so the relationship doesn't go quiet
Client update emails, offer received, case completed, the six-month check-in, sent automatically under your brand
Reach your whole back book at once with mailshots targeted by renewal date
Renewals · Next 90 days18 due
Harrington, James
Product ends 14 Feb 2026
3 weeks
Chen, Priya
Product ends 2 Apr 2026
10 weeks
Walsh, Tom
Product ends 28 Apr 2026
14 weeks

Advisers who got their evenings back

“Completely modernised way of working. It simplifies the entire client journey, cuts out unnecessary admin, and gives more time to focus on clients. Everything feels faster, simpler, and more organised.”

Stafford D.
Mortgage and Protection Adviser, Moneybox Financial Management

“It has completely refreshed how we track business and communicate with our introducers, leaving Excel spreadsheets and email chains behind for clear, up-to-date information at the click of a button. After 20 years in the mortgage industry, it is, without doubt, the best system we have ever worked with.”

Fliss M.
Mortgage Administrator, Saffa Mortgage Advice

Simple, transparent pricing

No setup fees. No per-client charges. Cancel any time.

Sole Trader
£49/mo

For individual advisers running their own firm.

Most popular
Solo Pro
£89/mo

For solo advisers who want AI and automation.

Firm
£199/mo

For growing firms with multiple team members.

Network
Custom

For DA networks and large mortgage firms.

Common questions

For a sole trader or a firm of two to ten advisers, the best CRM for mortgage brokers in the UK is one built around a single case pipeline and an FCA-compliant audit trail by default, not a general sales CRM adapted for mortgages. Cleera is built specifically for UK mortgage and protection advisers, at a price point that starts at £49 a month.

Whether you call it mortgage adviser software, mortgage broker software, or mortgage case management software, look for the same things: a case pipeline that matches how your firm actually works, a branded client portal for document collection and e-signatures, an automatic FCA-compliant audit trail, and support for both mortgage and protection cases in one place. Multi-applicant support for joint, limited company, and SPV cases matters too, if you handle those.

No. Cleera is not a sourcing or mortgage-comparison engine. It sits alongside whatever sourcing tool you already use, and for appointed representatives, alongside your network system too.

Yes. Mortgage and protection cases live in the same pipeline and the same client record, so you are not maintaining two systems for one client relationship.

Cleera records who did what and when: document sign-offs, form submissions, case updates, notes, and similar actions. Firms use that audit trail for FCA record-keeping, and it is there from day one.

Cleera starts at £49 a month for a sole trader, with no setup fees and no per-client charges. Firm plans scale by adviser seat as your team grows, and DA networks or larger firms can talk to us about the Network plan.

Mortgage CRM for UK brokers and advisers

Ready to run your firm on one system?

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Mortgage CRM for UK Brokers | Cleera