Cleera Insights
For mortgage and protection advisers who want to grow.
Practical guidance on compliance, operations, and winning more of the right clients.
Cleera Insights
Practical guidance on compliance, operations, and winning more of the right clients.
3 matching articles
A practical guide for UK mortgage advisers on handling protection refusals correctly: what to document, how to word the suitability letter, and when to revisit the conversation.
Charlotte Brown · 16 June 2026
The FCA has moved past asking whether you implemented Consumer Duty. Now it wants proof your clients are receiving good outcomes. Here is how mortgage advisers can build a monitoring framework that actually holds up.
Charlotte Brown · 19 May 2026
Your CRM isn't just an admin tool — it's your compliance record. This guide explains what the FCA actually requires from your mortgage case management system and how to check yours measures up.
Charlotte Brown · 17 April 2026